An employee from our subsidiary, Maeda America Inc., visited Japan to undergo specialized training as part of Maeda's Technical Service Certification Program. The length and curriculum of this program are adjusted based on the participant's knowledge, experience, and learning objectives.

The main objectives of this program are:

1. To improve and maintain the service and technical capabilities of Maeda dealers and partners
2. Talent development
3. Boosting motivation for our service teams

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Here are some highlights of the two weeks of training.

Iwashita Seisakujyo Co., Ltd. is a specialist in manufacturing the booms for MAEDA's cranes. With their high level of technical expertise and extensive experience, Iwashita Seisakujyo manufactures the booms that are a crucial component of our cranes and significantly impacts their performance and safety.

We plan to provide a more detailed article about Iwashita Seisakujyo's technical capabilities and their manufacturing site at a later date.

NEOX is a specialist in hydraulic technology that powers Maeda cranes.

Leveraging its advanced technical expertise and extensive experience, NEOX is responsible for the design and manufacturing of hydraulic systems that support the safety, operability, and performance of Maeda cranes.

Hydraulic technology is a critical element behind every crane operation, including boom extension and retraction, boom hoisting and lowering, and outrigger deployment. As a key contributor to these essential functions, NEOX plays a central role in supporting the performance and reliability of Maeda cranes.

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Throughout the two weeks of training, I was impressed by how consistently hard our training participant worked with enthusiasm and energy.

He approached the training with a motivated attitude from start to finish and worked earnestly to improve his skills and gain more knowledge. We hope the experience gained from this training will contribute to further improvements in service quality across North America.

This training program aims to enhance participant's technical skills through hands-on instruction. We cover product knowledge and maintenance techniques. Here at Maeda, we will continue to strengthen our global after-sales service system by cultivating skilled technical service personnel and improving the technical capabilities of our overseas dealers. Our goal is to provide high-quality products and support to customers all around the world.